Returns & Exchanges
At ACD GALLERY, we strive for complete satisfaction with every purchase; however, if you are not entirely happy with your order, we accept returns on unworn, tagged items within 14 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for return to receive a Return Authorization and the correct shipping address.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included and intact.
Ship the Item
Affix the provided shipping label or use your preferred trackable carrier to send the package back to our gallery for inspection.
Processing and Refund
Once our team verifies the condition of the return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing